Privacy Statement
This Privacy Statement is effective for all users of EyeFive Australia, the distributor of Eyefive Inc Products in APAC region. The purpose of this Privacy Statement is to provide you with EyeFive's information collection practices (including the information EyeFive collects, how it is collected, and the circumstances under which the information is disclosed. The following discloses the privacy practices for www.virilitypills.com.au that distributes Eyefive Inc. products in APAC region. We are committed to protecting your privacy and developing a website that gives you an enjoyable and secure online experience.
This Privacy Statement is Effective as of 01/09/2011 (September 1st, 2011).
We are bound by the National Privacy Principles, as provided in the Privacy Act (Cth) 1988 (“Privacy Act”).
Dispute Resolution
Customer Service:
If you have questions, concerns, or suggestions regarding our Privacy Policy, you should first contact our Privacy Department by e-mail at privacy@virilitypills.com.au
You can also reach us at the contact information on our contact us page.
Information Collection
EyeFive is the sole owner of the information collected on this site. EyeFive will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.
Anonymous Information
You can visit the Site to read information about our company, products, and services without telling us who you are and without revealing any personal information. To improve the usefulness of our site, EyeFive measures and analyzes non-identifying, aggregate usage, and volume statistical information from Users in order to administer our Site, and to constantly improve the quality of our service and site performance. Information gathered may include, but is not limited to, the following: the activity of the Site Users browser when the User is viewing the Site; the site path of User; User's IP address and hostname; and the time Users come to the Site. Please note that this is not personal information and cannot be used by the Site to identify the individual the information was collected from.
Registration
A user does not require registration on our website. A user is only required to provide contact information (including name,email address, company, address, phone number) in order to place an order with us. This information is used to bill and contact the User about the services on our site for which they have expressed interest.
Order
EyeFive requests information from the User on an order form. The information that is collected to process the order may include contact information (name, shipping address, telephone number, fax number and/or email address) and financial information (credit card number, name on account, expiration date). This information is used for billing purposes and to fill customers orders. This contact information is used to contact the User. See Service Providers below to learn about how we share this information with trusted third parties.
We only collect personal information that is necessary for us to conduct our business as an online provider of goods.
The personal information we collect will include information you give us when you place an order for the purchase of a good we supply. We may also collect personal information about individuals who are not customers of our business, but whose personal information is given to us by those individuals or other people in the course of a transaction. This personal information will include your name, address and contact details, and may include other personal information about individuals we collect in the course of a transaction.
We may also collect some information from you when you use our website ww.virilitypills.com.au. Your use of the information and services available through our website will determine the type of information that we collect about you.
The only personal information that we collect about you when you use our website is what you tell us about yourself, for example, when you complete an online form when placing an order, or information you provide to us when you send us an email. Please note, we will record your email address if you send us an email. We reserve the right to include your email address as part of our email communications for which you can unsubscribe to if you choose.
Surveys & Contests
From time-to-time EyeFive requests information from Users via surveys or contests. Participation in these surveys or contests is completely voluntary and the User therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as post code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Testimonials
EyeFive provides an audio testimonial service for Users wishing to inform EyeFive about their experiences and results while using our products. EyeFive reviews and transcribes the testimonials. At EyeFive's discretion testimonials may be chosen for inclusion on Our Site. EyeFive requires Users of the Testimonial service to provide contact and demographic information. Participation in this service is completely voluntary and the User therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as post code, age level). This information will be used to request the permission of the User to include their testimonial on our Site.
Cookies
A cookie is a piece of data stored on the users hard drive containing information about the User. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the User closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the User would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the User will be limited in some areas of the EyeFive site. For example, the user will not be able to participate in any of our Sweepstakes, Contests or monthly Drawings that take place. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Some of our business partners use cookies on our site (for example, advertisers). However, EyeFive has no access to or control over business partners cookies.
Log Files
EyeFive uses IP addresses to analyze trends, administer the site, track users movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Sharing
We do not share your personally identifiable information with any third parties who are not agents or service providers for any purpose including their own marketing purpose except as described in this privacy policy. EyeFive shares aggregated demographic information with EyeFive partners and advertisers. This is not linked to any personal information that can identify any individual person.
EyeFive uses several credit card processing companies and banks to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes Incuding their own marketing purposes.
EyeFive may partner with another party to provide specific services including but not limited to product delivery , email marketing, and audio testimonial recording . When the user signs up for these services, EyeFive may share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. Users wishing to opt-out of this sharing may go to this page.
EyeFive may release personally identifiable information when EyeFive believes, in good faith, that such release is reasonably necessary to comply with law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website. In addition, we may release personally identifiable information to prevent fraud, enforce or apply the terms of any of our user agreements or to otherwise protect the rights, property and safety of EyeFive, and our customers or other third parties.
Service Providers
Billing
EyeFive uses third parties to provide credit card processing on our site. When you order products on our site , we will share your credit card information and personally identifiable information as necessary for the third party to provide that service.
Delivery Service Providers
EyeFive uses third parties to provide product delivery services for our site. When you order products on our site , we will share your personally identifiable information as necessary for the third party to provide that service.
Email Marketing
EyeFive uses third parties to provide newsletter list management and newsletter delivery services on our site. When you subscribe to our newsletter, we will share your contact information as necessary for the third party to provide that service.
Audio Testimonials
EyeFive uses third parties to provide the audio testimonial service. When you record an audio testimonial, we will share your contact information as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information for any other purpose including marketing.
Communications From The Site
Eyefive will send Users only service-related announcements from time to time through the general operation of the Site. For instance, if you register for an account or place an order, you may receive an email alerting you to that fact or an email requiring you to verify the account registration. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account or not place an order.
Links
This web site contains links to other sites. Please be aware that EyeFive is not responsible for the privacy practices of such other sites. EyeFive encourages its Users to be aware when they leave our web site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
Security
This web site takes every precaution to protect Users information. When users submit sensitive information via the website, the information is protected both online and off-Line. When the EyeFive registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with encryption software.
While on a secure page, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when a User is surfing. While EyeFive uses encryption to protect sensitive information online, EyeFive also uses its best efforts to protect user-information off-line. User information, not just the sensitive information mentioned above, is restricted in EyeFive offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about the security at this website, you can send an email to support@virilitypills.com.au.
Choice & Opt-Out:
EyeFive Users are given the opportunity to opt-out of having their information used for purposes not directly related to the EyeFive site at the point where EyeFive asks for information. For example, our order form has an opt-out mechanism so Users who do not wish to receive marketing material may keep their email address off of our lists. Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email, using our unsubscribe form located here, or by emailing us at unsubscribe@virilitypills.com.au
Correcting/Updating Personal Information:
If a users personally identifiable information changes (such as your post code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can usually be done at the member information page or by emailing Customer Support.
Contact us:
Attn: Customer Service
EyeFive, Australia
Rouse Hill Town Centre
PO Box 6320,
Rouse Hill, NSW, 2155
Email: support@virilitypills.com.au
Notification Of Changes:
If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
